Today, it is more crucial than ever to give your customers and prospects unique customer experiences at your points-of-sale and events. Thanks to new technologies we can make your brand visibility and content more interactive and personalized.
Your customers constantly shift between online and offline channels in their customer journey. In your quest to preserve a consistent brand image and experience across these channels, SEPIA can support you as your POS and event specialist. We listen to your customer journey strategy and advise on the matching physical and digital touchpoints for your POS and event.
To improve the consistency of your customer journey, digital content can be used at POS and event touchpoints. We can make this happen at your point-of-sale or event by installing interactive hardware (e.g. screens, totems, mobile devices) with content about products, special offers or extra services. Thanks to camera or trigger detection and digital signage software you can give your visitors personalized content. If you want to add more interactivity, touch technology allows your customer or prospect to choose the content they want.
For POS projects, we appoint a project manager. Our dedicated project managers will ensure your project is managed flawlessly, and they are in contact with all internal and external stakeholders and experts. They guarantee that everything is tailored to your needs and expectations.
With digital signage software, the right content is programmed to appear at the right time. You can easily control and change the content of the signage at your point-of-sale or event from a distance. Content can be videos or pictures, as well as website info or social media. Moreover content can be adapted using external triggers (e.g. weather, data, etc). That way you can create interactive and personalized content.